Tuesday, February 22, 2011

Speaking Up


How Do You Know if Your Open Door Policy is Actually Working?

The Speaking Up study identifies many situations in which people have information that would benefit the company if this knowledge or perspective could be incorporated into decision making.


Researched and written by colleague, Lunell Haught, this study is relevant to ALD and our clients because it discusses how effectively feedback is received - one of our favorite topics!

We usually think of feedback in terms of "giving" it, but how ready are many organizations to actually have feedback go UP the organization; information that is often necessary to the real effectiveness of managers and the organization itself.

Read the study here

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