The reviews took a variety of routes:
- The boss handed you the form and said "fill this in, say whatever you want"
- The content was copied from LAST YEAR'S review
- The review was late - too many to complete at year's-end, so it never went on file
Of course, the RIGHT way to provide performance feedback is on-going - conduct many feedback or coaching moments with an employee frequently throughout the year. These can be done informally (keep notes electronically or manually in an employee file so you have a record of conversations), on the run or scheduled for specific times.
The frequent conversations and updates keep the employee informed (how am I doing?), engaged in his/her work (someone does know what I do and appreciates it), let's him/her know YOU'RE on top of things (the boss IS in touch in spite of all the other demands), and provides a sense of value to the employee (they care enough to talk to me, ask me about my work).
A recent Talent Magazine article prompted this note - check out the article: http://talentmgt.com/talent.php?pt=a&aid=1130 - Is It Time to Ditch Year-End Performance Reviews?
What do you think?